When your subscribers click "Cancel", Unchurn steps in with a smart retention flow —pause offers, discounts, and exit surveys— so every cancellation becomes a conversation instead of a lost customer. One JS snippet, one attribute. No new routes, no webhooks, no controllers.
Same save rates as $250+/mo enterprise tools. Built for Stripe.
Same save rates as $250+/mo enterprise tools. Built for Stripe.
You check your Stripe dashboard. Another cancellation email. Another subscriber gone. And there was nothing you could do. Enterprise SaaS companies intercept cancellations and recover 20–34% of them. But their tools cost $250/mo and require an engineering team. You're a solo founder. So you let subscribers cancel. Until now.
Before Stripe processes a cancellation, Unchurn offers a pause, a discount, or collects a reason. Same mechanism enterprise tools use. Same save rates. $29/mo.
Copy one JavaScript snippet. Paste it into your billing page. Add one attribute with the subscription ID from your database. Done. No new API integrations. No webhooks. No controllers. Works with Rails, Django, Laravel, Next.js, any stack.
Every exit survey response lands in your dashboard. See pricing objections, missing features, competitive losses. Fix what actually costs you subscribers.
Create a restricted API key. We link you directly to the right page in Stripe with exact permissions listed. Paste it into Unchurn. It's encrypted at rest. ~4 min
Pause, discount, and exit survey. Pre-configured with battle-tested defaults. Click "Save & continue." One click if you keep the defaults. ~30 sec
Two code blocks: one <script> tag in your layout and one data-unchurn-sub attribute on your Cancel button with the subscription ID from your database. Copy, paste, add the ID, deploy. ~5 min
"Cancel flows save 20–34% of customers who would otherwise leave."
Cancel flow tools for SaaS start at $250/month. Unchurn is built for indie founders. One attribute, no engineering team required.
Secure checkout by Lemon Squeezy. Instant access after payment.
A cancel flow intercepts customers before they confirm a cancellation and presents retention offers —pause options, discounts, or exit surveys— to save the subscription. Cancel flows save 20–34% of customers who would otherwise cancel (Churnkey, 3M+ sessions, 2025). Unchurn adds a JavaScript snippet to your cancel button that redirects customers to a hosted flow before the cancellation is confirmed.
You add one HTML attribute data-unchurn-sub with the subscription ID from your database to your existing Cancel button. If you use Rails, that's <%= current_user.stripe_subscription_id %>. Django? {{ subscription.id }}. Laravel? @{{ $subscription->id }}. One attribute, one line. No new routes, no webhooks, no API controllers, no engineering team. Most founders finish setup in under 15 minutes.
Right now Unchurn integrates with Stripe, which covers the vast majority of indie SaaS founders. Support for Paddle and Lemon Squeezy is on the roadmap. If you're on Stripe, you're good to go today.
Churnkey and similar tools are built for funded SaaS teams — $250/mo minimum, complex setup, dedicated customer success managers. Unchurn is built for indie founders with 20–500 subscribers who need the same save rate without the enterprise price tag or engineering overhead. Same outcome, built for your scale.
Let's do the math. 50 subscribers at $29/mo, 4% monthly churn = 2 cancellations/month. If Unchurn saves 1 subscriber every other month, that's 6 retained per year — each still paying your $29/mo. Unchurn costs $348/year. You break even at ~100 subscribers. Above that, it's pure profit. The smaller you are, the more each saved subscriber matters.
Dunning recovers failed payments (involuntary churn — card expires, payment fails). A cancel flow intercepts customers who actively choose to cancel (voluntary churn). They solve different problems. Unchurn handles voluntary churn —the customers who decide to leave— with pause options, discount offers, and exit surveys before the cancellation is confirmed.
Every few days, someone cancels. And every time, you lose revenue you could've kept with one snippet and under 15 minutes of work.